Frequently Asked Questions

What types of storage units do you offer?
A: We offer a variety of climate control storage units, ground level and upper floor, different sizes, including small, medium, and large units suitable for personal or business storage needs.  We also offer drive-up non climate storage units.


What are your rental rates and lease terms?
A: Rental rates vary depending on the unit size. We offer flexible month-to-month leases with no long-term commitment required.


How do I reserve a storage unit?
A: You can reserve a unit online through our website or call our friendly staff directly to speak with a representative at 904-404-5000, Monday through Saturday 9am – 6pm and Sunday 10:30am – 3:30pm.


What security measures do you have in place?
A: Our facility is secured with electronic keypad access, surveillance cameras, and well-lit premises to ensure the safety of your belongings. 


When can I access my storage unit?
A: Our facility offers 6am – 10pm access hours 7 days a week. Terms apply.


 Can I change or upgrade my storage unit after renting?
A: Yes, you can upgrade or change your unit size as your storage needs change. Contact our friendly staff for assistance.


 Are there any prohibited items for storage?
A: For safety, chemicals, liquids, cleaning supplies, flammable, hazardous, or perishable items or food products are strictly prohibited in our storage facilities.


What forms of payment do you accept?
A: We accept cash, checks, and major credit/debit cards for your convenience. Terms apply. 

Explore Our Gallery and Contact Us Today!

Town Center Storage is the top choice for secure, convenient, and affordable storage in Jacksonville, FL. Reserve your unit today by calling (904) 404-5000!